• Consultancy specialized in optimizing efficiency in Customer & IT Service Management
  • Creative input, discussions and workshops, to find exactly the idea that suits your business
  • Professed generalist drawing from experiences in IT and Customer Cervices, transition management, consulting and counselling in many different branches.
  • Reviewing KPIs & SLAs as well as teams and their structures to identify obstacles and tap to the full potential
  • Stringent Process and IT Service Management according to ITIL®, ITSM for Customer Services and Marketing, Governance and Management of Enterprise IT w/ COBIT®, Change Management, Project Management w/ PRINCE2® leading to your optimal Net Promoter Score…

As part of our social responsibility, we have consciously decided on animal welfare. In addition to supporting large organizations like PETA and Sea Shepherd, we looked for other ways of appropriate commitments and found it in international animal welfare activism. So we started up a SPCA and more…


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