Services

ITSM Consulting

Creative input, discussions and workshops, to find exactly the idea that suits your business. Stringent process and IT Service Management according to ITIL®, ITSM for Customer Services and Marketing, Governance and Management of Enterprise IT w/ COBIT®, Change Management, Project Management w/ PRINCE2® more…

Youth Protection

The Internet with its limitless possibilities is fascinating even our youngest. Thus they are not vulnerable to the modern dangers such as grooming and bullying, stalkers and Lover Boys it needs comprehensive education by parents and teachers on the one hand, and maximum protection of hard- and software on the other. more…

Animal Protection

As part of our social responsibility, we have consciously decided on animal welfare. In addition to supporting large organizations like PETA and Sea Shepherd, we looked for other ways of appropriate commitments and found this in the international animal welfare activism. more…

  • Consultancy specialized in optimizing efficiency in Customer & IT Service Management
  • Reviewing KPIs & SLAs as well as teams and their structures to identify obstacles and tap to the full potential
  • Professed generalist drawing from experiences in IT and Customer Cervices, transition management, consulting and counselling in many different branches.
  • With stringent process and service management, traditional ITSM consulting services leading to your optimal Net Promoter Score…

CURIOUS OR QUESTIONS? ALWAYS AT YOUR SERVICE:

mobile/wa +49 172 3850 936 | neukirchener Str. 60 | 41470 neuss | germany   service@idealitsm.us | http://idealitsm.us